[FONT="]You are now ready to chat with Raymond.[/FONT]
[FONT="]Raymond: [/FONT][FONT="]Thanks for contacting EA Help! My name is Raymond how may I help you?[/FONT]
[FONT="]you: [/FONT][FONT="]Hi i bought bf3 [/FONT]
[FONT="]you: [/FONT][FONT="]my system is [/FONT]
[FONT="]you: [/FONT][FONT="]i7940 12gbram 2x285gtx[/FONT]
[FONT="]you: [/FONT][FONT="]i have the whole time freeze problems during multiplayer[/FONT]
[FONT="]you: [/FONT][FONT="]i made the following things newest driver for graphiccard update punkbuster repair bf3 in oriigin[/FONT]
[FONT="]you: [/FONT][FONT="]installing hd audio realtek driver[/FONT]
[FONT="]you: [/FONT][FONT="]nothing works[/FONT]
[FONT="]you: [/FONT][FONT="]cant play the game[/FONT]
[FONT="]you: [/FONT][FONT="]with the freezing problems[/FONT]
[FONT="]Raymond: [/FONT][FONT="]And it only freezes on multi player mode?[/FONT]
[FONT="]you: [/FONT][FONT="]i didnt tried the singleplayer[/FONT]
[FONT="]you: [/FONT][FONT="]only multiplayer[/FONT]
[FONT="]you: [/FONT][FONT="]i wrote the problem also in forums and maybe 1000 other guys has the same problem like me[/FONT]
[FONT="]you: [/FONT][FONT="]and no one knows why[/FONT]
[FONT="]you: [/FONT][FONT="]we tried really sir really everything until yet[/FONT]
[FONT="]you: [/FONT][FONT="]sometimes i can play 5 or more rounds sometimes only 1 minute[/FONT]
[FONT="]Raymond: [/FONT][FONT="]You have also disabled firewall's and anti virus programs?[/FONT]
[FONT="]you: [/FONT][FONT="]yes [/FONT]
[FONT="]Raymond: [/FONT][FONT="]Deleted all temporary Internet files?[/FONT]
[FONT="]you: [/FONT][FONT="]i did it[/FONT]
[FONT="]you: [/FONT][FONT="]also [/FONT]
[FONT="]you: [/FONT][FONT="]with ccleaner and ashampoo[/FONT]
[FONT="]Raymond: [/FONT][FONT="]Have you lowered your in game graphics?[/FONT]
[FONT="]you: [/FONT][FONT="]i tried with high it freezes i tried it with medium it freezes i tried it with low it freezes[/FONT]
[FONT="]you: [/FONT][FONT="]i can play crysis 2 on ultra with my pc[/FONT]
[FONT="]Raymond: [/FONT][FONT="]Ok give me one moment please.[/FONT]
[FONT="]you: [/FONT][FONT="]no problem i will wait [/FONT]
[FONT="]Raymond: [/FONT][FONT="]Go to this web .
https://help.ea.com/article/bf3-issues-with-overclocked-video-cards[/FONT]
[FONT="]you: [/FONT][FONT="]no sir that card is not overcloced this website help onyl guys with a gtx560 overclocked card[/FONT]
[FONT="]you: [/FONT][FONT="]not us![/FONT]
[FONT="]you: [/FONT][FONT="]we are all sitting down and waiting for a statement of ea or dice and no one gives us a statement[/FONT]
[FONT="]you: [/FONT][FONT="]we paid the money we are also agree with origin but what we did get for it? a game which we cant play[/FONT]
[FONT="]Raymond: [/FONT][FONT="]Are you playing on a laptop?[/FONT]
[FONT="]you: [/FONT][FONT="]no desktop pc[/FONT]
[FONT="]Raymond: [/FONT][FONT="]You are using realtek audio?[/FONT]
[FONT="]you: [/FONT][FONT="]yes and made also the newest update[/FONT]
[FONT="]Raymond: [/FONT][FONT="]Have you looked at this page yet.
http://battlefield3forums.com/showthread.php?3723-Temporary-Fix-for-Battlefield-3-Freezing-Issue[/FONT]
[FONT="]Raymond: [/FONT][FONT="]Read that and let me know if it helps you any.[/FONT]
[FONT="]you: [/FONT][FONT="]one moment pls[/FONT]
[FONT="]you: [/FONT][FONT="]yes sir i tried also disabling the hd audio realtek drivers but it help also not i can play with disabled hd audio realtek maybe one round more but after a while it freezes again[/FONT]
[FONT="]you: [/FONT][FONT="]i also tried disabling origin in game but it helps also not[/FONT]
[FONT="]Raymond: [/FONT][FONT="]Have you manually un installed origin?[/FONT]
[FONT="]you: [/FONT][FONT="]i reinstalled the game two times[/FONT]
[FONT="]you: [/FONT][FONT="]i reinstalled also my whole computer[/FONT]
[FONT="]you: [/FONT][FONT="]but no no no nothing works 2 or 5 rounds later freezzzzzzzzzz[/FONT]
[FONT="]you: [/FONT][FONT="]many other guys on the forums did more things like bios flash or underclocking ther grapiccards[/FONT]
[FONT="]you: [/FONT][FONT="]and it doesnt solve the problem also[/FONT]
[FONT="]Raymond: [/FONT][FONT="]And you have tried underclocking?[/FONT]
[FONT="]you: [/FONT][FONT="]yep -10mhz frist try it doesnt helped second try -20 and the same problem[/FONT]
[FONT="]you: [/FONT][FONT="]i also fixed the voltage of the graphiccards [/FONT]
[FONT="]you: [/FONT][FONT="]but nothing works[/FONT]
[FONT="]Raymond: [/FONT][FONT="]Have you tried adjusting your DEP settings?[/FONT]
[FONT="]Raymond: [/FONT]
[FONT="]you: [/FONT][FONT="]dep?[/FONT]
[FONT="]you: [/FONT][FONT="]whats that?[/FONT]
[FONT="]Raymond: [/FONT][FONT="]1.Click the “Start” button.[/FONT]
[FONT="]Raymond: [/FONT][FONT="]2.Click “Control Panel”.[/FONT]
[FONT="]Raymond: [/FONT][FONT="]3.Click “System and Maintenance”.[/FONT]
[FONT="]Raymond: [/FONT][FONT="]4.Click “System”.[/FONT]
[FONT="]Raymond: [/FONT][FONT="]5.Click “Advanced System Settings.”[/FONT]
[FONT="]Raymond: [/FONT][FONT="]1.Provide Administrator password or confirmation if prompted.[/FONT]
[FONT="]Raymond: [/FONT][FONT="]6.Under “Performance”, click “Settings”.[/FONT]
[FONT="]Raymond: [/FONT][FONT="]7.Click the “Data Execution Prevention” tab.[/FONT]
[FONT="]Raymond: [/FONT][FONT="]8.Click the radial button next to “Turn on DEP for all programs and services except those I select.”[/FONT]
[FONT="]Raymond: [/FONT][FONT="]9.Choose the program(s) you want to add an exception for and click “Add”.[/FONT]
[FONT="]Raymond: [/FONT]
[FONT="]you: [/FONT][FONT="]finish[/FONT]
[FONT="]Raymond: [/FONT][FONT="]Try running the game now.[/FONT]
[FONT="]you: [/FONT][FONT="]ok will contact chat again if it doesnt works sir is their a patch coming soon?[/FONT]
[FONT="]Raymond: [/FONT][FONT="]Yes there is just check battlelog [/FONT]
[FONT="]you: [/FONT][FONT="]i checked battleog but it wrotes "found no updates"[/FONT]
[FONT="]Raymond: [/FONT][FONT="]Just continue to check it frequently it will update as soon as a patch is made.[/FONT]
[FONT="]you: [/FONT][FONT="]ok thx[/FONT]
[FONT="]you: [/FONT][FONT="]bye[/FONT]
[FONT="]Raymond: [/FONT][FONT="]Thank you for contacting EA help. I appreciate your time and have a great day![/FONT]
[FONT="]you: [/FONT][FONT="]can i post this chat on the forum it will help maybe also other guys?[/FONT]
[FONT="]Raymond: [/FONT][FONT="]Sure go ahead. I am sure this might help others.[/FONT]
[FONT="]you: [/FONT][FONT="]ok thx[/FONT]