info:
Your approximate wait time is ***** minute.
info:
You are now ready to chat with Shivam.
Shivam: Thanks for contacting EA Help! My name is Shivam how may I help you?
you:
hi
you:
I cant activate bf ***** after downloading it.
you:
If i want to start the game there stands: bf***** could not be activated on this computer. Please help me
Shivam: Oh! that*****;s sad.
you:
the serial key is AZCUP*****GVCS*****T*****PDKCQ***** but Origin says it is not valid
you:
Of course this is sad, please help me
Shivam: I will try my level best to resolve your issue.
you:
thank you Shivam
you:
I downloaded and installed the game *****! times. Every time the same problem
Shivam: Can you please tell me what error you getting exactly?
you:
a window with the activation pops up and ther is saidbf***** could not be activated on this computer.
you:
there is said°
you:
Then i can click the button with type in Key or something like this but there is said the same thing
Shivam: Where are you getting this pop-up I mean to say in origin or battlelog?
you:
The Icon is a green EA icon.
you:
It is wheter origin or battlelog. It is the activator or something like this
Shivam: Okay, thanks for the information.
you:
no problem
Shivam: Let me find q quick solution for you.
Shivam: Thank you.
you:
ok
Shivam: ** Smiles**
you:
Shivam: Thanks for waiting.
Shivam: I had found some solution for you.
you:
and?
Shivam: I request you to please update your origin manager to the latest version.
you:
still done
Shivam: Okay and after please follow the steps that I*****;m providing to you.
you:
ok
Shivam: Open Computer from the Start menu and go to:C:\ProgramData\Electronic Arts\EA Services\License. Program Data may be a hidden folder on your machine. Delete either *****.dlf or *****.dlf (depending on if you have Limited Edition or Standard)
Reboot your machine.Launch Origin.
Try to launch BF*****.
you:
i only have ***** and ***** not the ones that should be there
Shivam: Okay , then leave that step.
Shivam: Please try this one.
you:
ok
info:
Your chat transcript will be sent to jensi*****@web.de at the end of your chat session.
you:
and??
Shivam: Exit Origin completely. You can do this by right-clicking Origin in your system tray (near the clock) and selecting "Exit."
Open Internet Explorer (this will only work with Internet Explorer, not other browsers). Enter the following address into your address bar C:\ProgramData\Origin\DownloadCache and press "Enter/Return."
Delete the files in this directory
Restart your machine.
Launch Origin and login to your Origin account.
Attempt to launch Battlefield *****.
you:
one moment please
you:
i will restart
Shivam: Sure, Take your time.
you:
damn, the problem is still there. What can i do now?
Shivam: No problem I have more steps, let try those steps.
you:
ok
Shivam: ** Smiles **
Shivam: "Unable to Activate Battlefield *****" through Origin error:
Click on the cog wheel icon and select "Refresh my Games".
After refreshing, please restart the Origin Client.
You should be able to launch Battlefield *****.
you:
stillt tryed this to, sorry
Shivam: Okay.
you:
is there another solution?
Shivam: Yes. I*****;m searching.
Shivam: Please allow me some time.
you:
ok, thank you for your help
Shivam: You*****;re welcome.
you:
found something?
Shivam: Yes, please try these steps.
Shivam: I would suggest that you try running your system using the Windows clean boot option. That way you would be able to locate any program that might be interfering with the game. The instructions for clean booting your operating system can be found at the below given link: -
http://support.microsoft.com/kb/929135
you:
i also did this. Another EA chat supporter said this to me in the morning.
you:
But he was unable to help me
Shivam: Okay.
Shivam: I request you to please update origin manger.
you:
could not another key help which i would fill into the activation of BF*****?
you:
I still updated origin
Shivam: Okay, let me check it again.
you:
ok
Shivam: ** Smiles **
Shivam: *****. Click on Start *****. Click on Control Panel *****. Click on the "View By" option and select the Icon view (large or small options give the same information) *****. Select User Accounts (it should open into the account of the user who is currently logged in) *****. Click on the bottom-most option, which will be "Change User Account Control Settings" *****. Adjust the slider to the bottom-most option *****. Accept the changes *****. Restart the computer
you:
i turned this option of since i have the computer
you:
and the slider is still down
Shivam: Okay.
Shivam: Please allow me some time.
you:
of course
Shivam: ** Smiles**
you:
could not another key help which i would fill into the activation of BF*****?
Shivam: It will give you same error as well and you will loose your stats as well.
you:
ok, i did not know it. What can you do for me? I bought the game and now i am unable to play it
Shivam: Yes, of course.
Shivam: You want me to add on same account?
you:
what to add?
you:
BF***** or what??
Shivam: Battlefield *****.
Shivam: on which account you want me to add battlefield *****?
you:
one moment,i will create a new account
Shivam: Sure, take your time.
you:
account e-mail is jensid*****@web.de
Shivam: Please allow me some time.
you:
ok, what when it wont work?
Shivam: Let us give this a try , I*****;m not sure , it will work or not.
you:
ok
Shivam: ** Smiles **
. Und jedes Mal wird mir gesagt: Origin und BF3 neuinstallieren. Und das hat schon wieder nichts gebracht. Ich könnte kotzen.
